El Paso must have around 1 million inhabitants. This is of course a guestimate because I haven’t bothered to check Wikipaedia or the latest census data. Also, it’s probably a given that not everyone filled out those lovely forms (I received them three times after I filled mine out!)
And in a city so vast and with looming traffic problems, I’ve discovered that they’re so, so behind on technology and transportation, and information. God, it reminded me why I will not move back!
It took me a good half hour to speak to a live person regarding their paratransit service. Why? Because the numbers on the website where wrong! When I finally found a correct number, the person on the other line made sure to let me know they were wrong. Really? My suggestion, you might want to change that. So I called the new number, left a message, and five minutes later received a call back with the information I needed.
It’s all well and good, until I have to call and actually schedule my pickup times this week. Then I have to keep my fingers crossed and hope someone picks me up and takes me to the conference!
I was looking at their website again today to scout out regular bus routes. Buses run between 30 minutes to an hour for the most part. The majority of routes end by 9 pm. I had better be finished by then if I get left behind.
Oh, and the most amusing part about my little scavenger hunt? Sun Metro has a Facebook page. They’re introducing many of the same changes VIA plans to do. I was just intrigued by all the complaints.